
Expected benefits
- Take inspiration from the best and more original or unexpected examples to design unique customer or employee experiences that reinforce the desirability of your brand (storytelling, usefulness and emotion)
Terms
- Explorations of boutiques and innovative hospitality places in France or abroad
Illustrations
- Retail tour in London on the theme of phygital experiences and brands’ commitment for a more sustainable world
- Retail Tour in Paris on the theme of the store as a place of culture, learning and socialization
- Study trips to London, Seoul, Shanghai and Tokyo on the theme of “new retail experiences”
- Global Learning Tour on the world’s most innovative learning practices – find out more